With over 20 years of combined experience in the service industry and a vast workforce of highly trained personnel, Link partners with its clients to help them excel among the competition.
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Michele has over two decades of experience in the Hospitality & Service Industries. She has a proven track record of having developed and repositioned many operations within some of the finest brands in the United States and South America.
She successfully held a position as Regional Vice President of Operations at one of the largest managed services companies in the United States. Most recently, Michele was General Manager for three resorts in Las Vegas, NV. Being Kaizen, Total Quality Management and Six Sigma certified, has enabled her to efficiently redesign processes and procedures, with outstanding results throughout her career. Her attention to detail in every aspect of the operation, has made her stand out in the industry. As a respected builder and leader of customer-focused teams; she constantly instills a shared and enthusiastic commitment to customer service, as a key driver of company goal attainment.
Michele is responsible for the overall operations coast to coast, across all divisions. She brings a forward-thinking approach to the company’s growth strategy, accompanied by innovative ways to excel amongst the competition. She is driven by the passion to inspire others and promote collaboration.
Adrian serves as the Director of Operations for Link Hospitality. With more than 20 years of experience in the cleaning and hospitality industries in the South Florida market, Adrian has a broad knowledge of the structure that a company needs to promote its growth in a highly competitive market. Adrian holds a Bachelor’s degree in Business Administration from Instituto Comercial Chihuahua in Chihuahua, Mexico.
Adrian is responsible for the operations in the staffing and overnight cleaning divisions in the South Florida area. He started his career in hospitality cleaning floors in a hotel for a staffing and cleaning company. His first position was that of floor technician, and was soon promoted to supervisor and area manager. Adrian came on board Link Hospitality as Overnight Manager and rapidly escalated to Director of Operations. With his knowledge in the industry and his drive to teaching others, Adrian contributes to the professional growth of his team members and peers.
Max Gallac came on board Link Hospitality with the expansion to the West Coast of the US. He has over 18 years of servicing the hospitality industry. His experience in hospitality operations, goes back to 2002 when he began working for one of the largest staffing and janitorial companies in the US in the night cleaning and daytime housekeeping operations. He climbed the management ladder from Shift Supervisor to Area Vice President of Operations, where he was responsible for the quality of service, continuous improvement and supporting the company’s strategic plan.
Max’s experience and leadership extends to teams with over 1,000 members in the staffing, and night cleaning services, as well as turn-key operations in various segments of the industry to include Food & Beverage, Housekeeping, EVS and Stewarding for Hotels, Resorts, Timeshares and Gaming.
Isabella joined Link Hospitality’s Human Resources division in 2017 and currently serves as Head Human Resources. She leads the Talent Acquisition, Learning & Development and Employee Relations teams.
Isabella earned a B.A. in Psychology from Florida International University in Miami, FL. and holds various certificates in Human Resources Management. Her educational background, strong interpersonal skills, and years of experience in the HR field, have allowed her to understand and significantly contribute to the development of the Company’s procedures and overall organizational structure. Isabella is passionate about using psychological principles to solve problems in the workplace and is committed to improving the quality of life of each team member.
Ricardo serves as the Director of Sales & Marketing. He has over 10 years of experience in the janitorial and hospitality industries. With a Bachelor’s degree in Business Administration with a minor in Marketing from St. Thomas University in Miami Gardens, FL, he started his career as Sales Coordinator. He then became Operations & Sales Manager for one of the largest multinational companies with presence in over 11 countries, which gave him first hand exposure to various departments. As Director of Sales & Business Development, he was appointed to creating the Facility Services division and promoting its organic growth.
His energy and passion for self-development, promotes motivation amongst his peers.
As the head of the accounting department, Sergio Hedding is responsible for the financial backbone of Link Hospitality and its subsidiaries across the United States. He oversees the implementation of accounting systems and manages the accounts payables and receivables for the company.
Finance runs in Sergio’s blood as he is the third generation of accountants in his family. Sergio earned his Bachelor’s degree in Accounting and a Master’s in Finance at Universidad Autonoma de Mexico in Mexico City. He has over 10 years of experience in F&A working for various multinational companies. Sergio began his professional career working for a renowned accounting firm in Mexico City. He then moved on to become a part of the accounting department for the largest television network in Latin America where he started as an AP Manager and moved up to become the Controller for their subsidiary in the US.
Being a multitasking professional, Sergio served as Finance Manager for a Real Estate company in South Florida with a portfolio of over 15 commercial properties and 2,000 residential units before joining Link Hospitality.
Sergio contributes highly to the steady expansion of Link Hospitality by providing wise-thinking strategy to the growth of the company across the United States.
Leon Borenstein serves as Vice President of Business Development. Easily described as a multifaceted and accomplished professional who attended Cornell University in the year 1995, he began his career in the hospitality industry working as a houseman in Italy.
Leon worked himself up to become General Manager in several hotels, for some of the largest hotel brands in Mexico and Honduras. Additionally, Leon has extensive experience managing commercial properties in the South Florida market, working for some of the most renowned Property Management companies in the United States.
Leon speaks six languages fluently and has written 5 books which have been published in three different countries.
Cristian Longo brings a wealth of operational and leadership experience to Link Hospitality and its subsidiaries. Under his leadership, Link Hospitality has rapidly set a benchmark for service quality and customer support in the markets were the company has been established.
In his current role, Cristian is responsible for the company’s growth and operations in the United States. Cristian has over 20 years of experience in the cleaning and hospitality industries. Cristian’s career starts in 2001 when he migrated to the United States to pursue his endeavors and look for better opportunities. His first job was that of a night porter in a staffing company, where he worked through the assignments with increasing responsibility until he reached the position of Director of Operations.
In his professional career, Cristian has climbed the corporate ladder, earning designations to multiple positions in the hospitality industry such as Supervisor, Area Manager, Director of Housekeeping and Vice President of Operations for one of the largest staffing companies in the US.
Under Cristian’s leadership and forward thinking, Link Hospitality will become one of the largest staffing and cleaning companies in the United States.